Privacy Policy

Green Heron Garden Company
Last Updated: March 10th, 2026

Green Heron Garden Company (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our business, including when you visit our website, submit forms, or communicate with us via phone, email, or text message.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Phone number

  • Email address

  • Service address or project location

  • Notes related to your service requests

  • Payment or billing information when applicable

We may collect this information when you:

  • Submit a contact form or request form on our website

  • Request a quote or service

  • Communicate with us by phone, email, or text message

  • Work with us as an existing client

How We Use Your Information

We use the information we collect to:

  • Provide and manage our services

  • Schedule appointments and site visits

  • Send estimates, invoices, and service updates

  • Communicate with you about your projects or requests

  • Respond to questions or customer service requests

  • Improve our business operations and client experience

Text Messaging (SMS) Communications

If you provide your phone number, you may receive text messages from Green Heron Garden Company related to:

  • Appointment confirmations

  • Service updates or reminders

  • Estimates or invoices

  • Responses to your inquiries

Message frequency may vary depending on your interactions with our business.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive text communications unless you initiate contact again.

How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

We may share information only with trusted service providers who help us operate our business, such as:

  • Scheduling and customer management platforms

  • Payment processing providers

  • Communication services

These providers only receive the information necessary to perform their services.

Mobile opt-in information and SMS consent are never shared with anyone for any purpose.

Data Security

We take reasonable steps to protect your personal information using appropriate administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is completely secure.

Your Privacy Choices

You may request to review, update, or delete your personal information by contacting us using the information below.

Third-Party Services

Our business may use third-party software tools to manage scheduling, invoicing, and communications. These platforms may process customer data on our behalf in order to deliver services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Green Heron Garden Company
3106 W Leigh Street Richmond VA 23220
alex@greenherongardenco.com
‪(804) 212-3103‬